Seasonal Tax Associate: Client‑Focused Tax Prep

H&R Block, Inc.; Lexington (NC); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block is seeking a Seasonal Tax Associate in North Carolina to join our in-office team. No prior tax experience is required as comprehensive training and ongoing support are provided, with opportunities to build client service and tax knowledge while earning an hourly wage.

You'll meet with clients, gather information, prepare returns, explain tax concepts clearly, identify savings opportunities, and collaborate with teammates to deliver accurate results and friendly service during peak

Qualifications

• Successful completion of the H&R Block Income Tax Course or equivalent.
• Experience interacting with customers in a service environment.
• Strong communication skills to explain information clearly.
• Problem-solving abilities to organize information and find solutions.
• Comfort using digital tools and AI-based assistance.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and relevant products/services.
• Apply problem-solving to address questions with guidance and resources.
• Build strong client relationships through teamwork and a client-first approach.

Skills

Customer service experience

Strong communication

Problem solving

AI tools familiarity

Explain tax information clearly

Education

High school diploma / GED / equivalent

H&R Block Income Tax Course

Bachelor's degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a Seasonal Tax Associate in North Carolina to join our in-office team. No prior tax experience is required as comprehensive training and ongoing support are provided, with opportunities to build client service and tax knowledge while earning an hourly wage.

You'll meet with clients, gather information, prepare returns, explain tax concepts clearly, identify savings opportunities, and collaborate with teammates to deliver accurate results and friendly service during peak