Seasonal Tax Associate — Client-Focused Tax Prep

H&R Block; Odenton (MD); On-site; USD 22,000 - 26,000; Full time

Job summary

H&R Block is seeking a seasonal Tax Associate in Odenton, MD to work in-person at a local tax office. You will meet with clients to gather information, prepare returns with guidance from seasoned teammates, and explain tax information clearly to clients.

Starting pay is hourly with training and opportunities to increase earnings as tax knowledge grows. This role emphasizes client service, teamwork, and supporting office priorities during tax season.

Qualifications

• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills with ability to explain information clearly and ask questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems, including AI-based tools like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance.
• Build strong client relationships and support office priorities through teamwork and a client-first approach.

Skills

Customer service experience

Strong communication skills

Problem solving

Digital tools (AI Copilot/ChatGPT)

Education

High school diploma / GED or equivalent

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate in Odenton, MD to work in-person at a local tax office. You will meet with clients to gather information, prepare returns with guidance from seasoned teammates, and explain tax information clearly to clients.

Starting pay is hourly with training and opportunities to increase earnings as tax knowledge grows. This role emphasizes client service, teamwork, and supporting office priorities during tax season.