Seasonal Tax Associate - Client-Focused Tax Prep

H&R Block, Inc.; Catonsville (MD); Presencial; USD 1 998 000 - 2 480 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Medical insurance

401(k) plan

Employee Assistance Program

Fitness center programs

Associate discount program

Resumo da oferta

H&R Block in Maryland is seeking a seasonal Tax Associate to gather information, prepare tax returns, and answer client questions with training support from day one. You’ll earn a competitive hourly rate and grow through tax knowledge, joining a local tax office in person.

This role emphasizes client-focused service, problem solving, and building relationships with clients while contributing to office priorities during tax season.

Qualificações

• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.

Responsabilidades

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Conhecimentos

Customer service experience

Communication skills

Problem-solving

Digital tools (AI Copilot, ChatGPT)

Formação académica

High school diploma / GED

Ferramentas

Copilot

ChatGPT

Descrição da oferta de emprego

H&R Block in Maryland is seeking a seasonal Tax Associate to gather information, prepare tax returns, and answer client questions with training support from day one. You’ll earn a competitive hourly rate and grow through tax knowledge, joining a local tax office in person.

This role emphasizes client-focused service, problem solving, and building relationships with clients while contributing to office priorities during tax season.