Seasonal Tax Associate: Client‑Focused Tax Prep

H&R Block; Mattoon (IL); Presencial; USD 19 000 - 25 000; Tempo parcial

Resumo da oferta

H&R Block in Bloomington, IL is seeking a Seasonal Tax Associate to meet with clients, gather information, and prepare accurate tax returns with training from experienced teammates. You’ll explain tax concepts clearly and identify savings opportunities, while building strong client relationships in a team-focused office.

This in-person role offers an hourly wage with potential for higher earnings as tax knowledge grows; availability includes evenings and peak-season weekends.

Qualificações

• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.

Responsabilidades

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations clients can understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance.
• Build strong client relationships and support office priorities through teamwork and a client-first approach.

Conhecimentos

Customer service

Communication

Problem-solving

AI tools literacy

Formação académica

High school diploma / GED

Bachelor’s degree (preferred)

Ferramentas

Copilot

ChatGPT

Descrição da oferta de emprego

H&R Block in Bloomington, IL is seeking a Seasonal Tax Associate to meet with clients, gather information, and prepare accurate tax returns with training from experienced teammates. You’ll explain tax concepts clearly and identify savings opportunities, while building strong client relationships in a team-focused office.

This in-person role offers an hourly wage with potential for higher earnings as tax knowledge grows; availability includes evenings and peak-season weekends.