Seasonal Tax Associate — Client-Focused Prep

H&R Block; South Holland (IL); On-site; USD 22,000 - 28,000; Part time

Job summary

H&R Block is hiring a seasonal Tax Associate to work in a local tax office in Illinois. You will meet with clients to gather information, prepare tax returns, and explain tax information clearly while offering recommendations and addressing questions.

Training and support are provided, and the role offers an hourly wage with opportunities to increase earnings as tax knowledge grows. This in-person role emphasizes client relationships, teamwork, and a client-first approach, with the potential for

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Client interaction

Strong communication

Problem solving

AI tools

Education

High school diploma / GED

H&R Block Income Tax Course

Job description

H&R Block is hiring a seasonal Tax Associate to work in a local tax office in Illinois. You will meet with clients to gather information, prepare tax returns, and explain tax information clearly while offering recommendations and addressing questions.

Training and support are provided, and the role offers an hourly wage with opportunities to increase earnings as tax knowledge grows. This in-person role emphasizes client relationships, teamwork, and a client-first approach, with the potential for