Seasonal Tax Associate - Build Skills & Client Impact

H&R Block; Normal (IL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Training program

Job summary

H&R Block in Bloomington, IL is seeking a seasonal Tax Associate to learn tax preparation while delivering excellent client service. You’ll meet with clients, gather information, and prepare returns with support from experienced teammates.

The role emphasizes clear explanations, identifying savings opportunities, and building strong client relationships in a local office. No prior tax experience is required; training begins day one, with competitive hourly pay and opportunities to grow with tax

Qualifications

• Successful completion of the H&R Block Income Tax Course or equivalent.
• Experience in customer-facing roles in service environments.
• Strong communication and ability to explain tax information clearly.
• Problem-solving skills and ability to organize information.
• Comfort using digital tools including AI-based tools like Copilot and ChatGPT.
• High school diploma or GED or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving to analyze client information and address questions with guidance.
• Build strong client relationships and support office priorities through teamwork.

Skills

Strong communication

Problem solving

Customer service

AI tools familiarity

Education

High school diploma / GED

Bachelor’s degree in accounting/finance (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block in Bloomington, IL is seeking a seasonal Tax Associate to learn tax preparation while delivering excellent client service. You’ll meet with clients, gather information, and prepare returns with support from experienced teammates.

The role emphasizes clear explanations, identifying savings opportunities, and building strong client relationships in a local office. No prior tax experience is required; training begins day one, with competitive hourly pay and opportunities to grow with tax