Seasonal Tax Associate — Client-Focused & Training-Driven

H&R Block, Inc.; Normal (IL); On-site; USD 19,000 - 25,000; Full time

Job summary

H&R Block, Inc. is seeking a Seasonal Tax Associate for in-person work at a local tax office in Bloomington, IL. You will meet with clients, gather information, and prepare tax returns with support from experienced teammates.

No prior tax experience is required as training and ongoing support are provided. You will earn an hourly pay rate with opportunities to increase earnings as you build tax knowledge and client relationships.

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI based tools like Copilot and ChatGPT
• High school diploma / GED / equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions with guidance
• Build strong client relationships and support office priorities through teamwork and a client-first approach

Skills

Client service

Communication

Problem-solving

Questioning

Digital tools usage

Education

High school diploma / GED / equivalent

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a Seasonal Tax Associate for in-person work at a local tax office in Bloomington, IL. You will meet with clients, gather information, and prepare tax returns with support from experienced teammates.

No prior tax experience is required as training and ongoing support are provided. You will earn an hourly pay rate with opportunities to increase earnings as you build tax knowledge and client relationships.