Seasonal Tax Associate: Client-Focused & Training-Driven

H&R Block, Inc.; Altoona (IA); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block, Inc. is hiring a Seasonal Tax Associate in Iowa for in-person work at a local tax office. No prior tax experience is required, as training and support are provided from day one.

You will meet with clients, gather information, and prepare tax returns while building strong client relationships. You will earn a competitive hourly rate with opportunities to increase earnings as you build tax knowledge and grow in the role.

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers in a service-oriented environment
• Strong communication skills and ability to explain information clearly
• Problem-solving skills and ability to organize information
• Comfort using digital tools including AI-based tools like Copilot and ChatGPT
• High school diploma or GED or equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support
• Explain tax information clearly and provide recommendations
• Identify tax savings opportunities and relevant products/services
• Apply problem-solving skills to analyze client information and address questions
• Build strong client relationships and support office priorities through teamwork

Skills

Customer service

Communication

Problem-solving

AI tools

Education

High school diploma or GED

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is hiring a Seasonal Tax Associate in Iowa for in-person work at a local tax office. No prior tax experience is required, as training and support are provided from day one.

You will meet with clients, gather information, and prepare tax returns while building strong client relationships. You will earn a competitive hourly rate with opportunities to increase earnings as you build tax knowledge and grow in the role.