Seasonal Tax Associate — Client‑Focused In‑Office

H&R Block, Inc.; La Vergne (TN); In loco; USD 21.000 - 34.000; Part-time

Descrizione del lavoro

H&R Block, Inc. in Nashville, TN is hiring a seasonal Tax Associate to work in-person at a local tax office. You’ll meet clients, gather tax information, and prepare returns with guided training and support from experienced teammates.

You’ll explain tax details clearly, identify savings opportunities, and build relationships with clients. Strong communication and customer-service skills are essential, with flexibility for peak season hours.

Competenze

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Mansioni

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Conoscenze

Customer service

Communication skills

Problem-solving

AI tools

Teamwork

Formazione

Bachelor’s degree in accounting, finance, or a related field

High school diploma or GED

Strumenti

Copilot

ChatGPT

Descrizione del lavoro

H&R Block, Inc. in Nashville, TN is hiring a seasonal Tax Associate to work in-person at a local tax office. You’ll meet clients, gather tax information, and prepare returns with guided training and support from experienced teammates.

You’ll explain tax details clearly, identify savings opportunities, and build relationships with clients. Strong communication and customer-service skills are essential, with flexibility for peak season hours.