Seasonal Tax Associate - Client-Focused & Growth Ready

H&R Block; Raleigh (NC); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block in Raleigh, NC is seeking a Seasonal Tax Associate to meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

You will explain tax information clearly, identify savings opportunities, and apply problem-solving skills to address client questions with guidance and available resources. This in-person role emphasizes client service and collaboration at a local office.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem solving

AI tools

Adaptability

Education

H&R Block Income Tax Course

Bachelor's degree in accounting/finance

High school diploma

Tools

Copilot

ChatGPT

Job description

H&R Block in Raleigh, NC is seeking a Seasonal Tax Associate to meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

You will explain tax information clearly, identify savings opportunities, and apply problem-solving skills to address client questions with guidance and available resources. This in-person role emphasizes client service and collaboration at a local office.