Seasonal Tax Associate — Training & Client Focused

H&R Block; Hillsborough (NC); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block in Durham, NC is seeking a Seasonal Tax Associate to meet with clients, gather information, and prepare complete tax returns with training and support from experienced teammates. This in-person role offers a competitive hourly rate and opportunities to grow as you build tax knowledge and client relationships.

You’ll work directly with clients while contributing to a supportive office team. The position emphasizes strong communication, problem-solving, and a client-first approach, with

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Communication skills

Customer service

Problem solving

AI tools familiarity

Education

High school / GED

Bachelor’s degree (accounting/finance related)

Job description

H&R Block in Durham, NC is seeking a Seasonal Tax Associate to meet with clients, gather information, and prepare complete tax returns with training and support from experienced teammates. This in-person role offers a competitive hourly rate and opportunities to grow as you build tax knowledge and client relationships.

You’ll work directly with clients while contributing to a supportive office team. The position emphasizes strong communication, problem-solving, and a client-first approach, with