Seasonal Tax Associate: Learn, Help Clients & Grow

H&R Block, Inc.; Knightdale (NC); On-site; USD 22,000 - 33,000; Part time

Job summary

H&R Block, Inc. is hiring a seasonal Tax Associate in Raleigh, NC. You will meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

You will explain tax information clearly, identify savings opportunities, and build strong client relationships through teamwork. The role is in-person at a local H&R Block tax office, with a competitive hourly rate and opportunities to increase earnings as tax knowledge grows.

Qualifications

• Experience interacting with customers in a service-oriented environment.
• Strong communication skills including explaining information clearly.
• Problem-solving skills including organizing information and identifying solutions.
• Comfort using digital tools and AI-based tools like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions with guidance.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service

Communication skills

Problem-solving

AI tools

Education

High school diploma / GED

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is hiring a seasonal Tax Associate in Raleigh, NC. You will meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

You will explain tax information clearly, identify savings opportunities, and build strong client relationships through teamwork. The role is in-person at a local H&R Block tax office, with a competitive hourly rate and opportunities to increase earnings as tax knowledge grows.