Seasonal Tax Associate — Client‑Focused Prep & Training

H&R Block; Aberdeen (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block is seeking a Seasonal Tax Associate in North Carolina to meet with clients, gather information, and prepare tax returns with hands-on training and support. You will explain tax concepts clearly and help clients understand recommendations while building valuable client relationships.

With a focus on accuracy and customer service, you’ll contribute to a collaborative office culture, work in-person at a local tax office, and have opportunities to grow tax knowledge and earnings during

Qualifications

• Experience interacting with customers in a service environment.
• Excellent communication and ability to explain information clearly.
• Strong problem-solving and information-organizing skills.
• Comfort using AI-based tools and digital systems.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide client-friendly recommendations.
• Identify tax savings opportunities and relevant products/services.
• Address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office teamwork.

Skills

Customer service oriented

Strong communication

Problem solving

Digital tools comfort

Education

High school diploma or GED

Bachelor's degree in accounting/finance (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a Seasonal Tax Associate in North Carolina to meet with clients, gather information, and prepare tax returns with hands-on training and support. You will explain tax concepts clearly and help clients understand recommendations while building valuable client relationships.

With a focus on accuracy and customer service, you’ll contribute to a collaborative office culture, work in-person at a local tax office, and have opportunities to grow tax knowledge and earnings during