Seasonal Tax Associate: Client-Focused & Growth-Driven

H&R Block, Inc.; Ware (MA); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Tax Associate in Ware, MA. You will meet with clients, gather information, and prepare tax returns with training from experienced teammates. This in-person role offers an hourly pay and opportunities to build tax knowledge and client relationships.

No prior tax experience required. You will learn to explain tax information clearly, identify savings opportunities, and support office goals with teamwork. Availability for peak periods and weekends is helpful.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service experience

Clear communication

Problem-solving

Digital tools & AI tools

Education

H&R Block Income Tax Course

High school diploma / GED

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a Seasonal Tax Associate in Ware, MA. You will meet with clients, gather information, and prepare tax returns with training from experienced teammates. This in-person role offers an hourly pay and opportunities to build tax knowledge and client relationships.

No prior tax experience required. You will learn to explain tax information clearly, identify savings opportunities, and support office goals with teamwork. Availability for peak periods and weekends is helpful.