Seasonal Tax Associate — Client-Focused & Growth

H&R Block; Tewksbury (MA); On-site; USD 23,000 - 29,000; Part time

Job summary

H&R Block in Worcester, MA is seeking a Seasonal Tax Associate to join a local tax office. You will meet with clients, gather information, and prepare tax returns with training from experienced teammates. The role emphasizes clear explanations, client service, and building relationships in a team-driven environment.

You do not need prior tax experience; training is provided. The position offers hourly pay with opportunities to increase earnings as tax knowledge grows. In-person role.

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem solving

Teamwork

Digital tools proficiency

Education

High school diploma / GED

Bachelor’s degree in accounting, finance, or related field

Tools

Copilot

ChatGPT

Job description

H&R Block in Worcester, MA is seeking a Seasonal Tax Associate to join a local tax office. You will meet with clients, gather information, and prepare tax returns with training from experienced teammates. The role emphasizes clear explanations, client service, and building relationships in a team-driven environment.

You do not need prior tax experience; training is provided. The position offers hourly pay with opportunities to increase earnings as tax knowledge grows. In-person role.