Tasting Room Associate, Part Time - Etude

Treasury Wine Estates

Napa (CA)

On-site

USD 28,929 - 35,817

Part time

14 days+

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Benefits offered by this job

Employee product allowance

Global opportunities across multiple countries

Flexible work schedule

Structured development programs

Job summary

Treasury Wine Estates seeks a Part-Time Tasting Room Associate to provide exceptional service at their Napa location. The role involves hosting wine tastings, managing customer interactions, and contributing to a luxury experience for guests. Ideal candidates will have strong communication skills and a passion for wine.

Qualifications

Must be 21 years of age.
Exemplary customer service skills.
Strong presentation skills and wine knowledge.
Dynamic communication skills & positive attitude.

Responsibilities

Set-up and host wine tastings and tours for guests.
Operate cash registers and promote wine clubs.
Assist in events, private dinners, and various site activities.

Skills

Customer service

Communication

Presentation skills

Knowledge of wine

Job description

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About us

Etude Wines is dedicated to mastering the craft of winegrowing. Etude specializes in Estate grown Carneros Pinot Noir and Chardonnay as well as Pinot Noir from other appellations which include Santa Rita, Santa Maria, Sonoma Coast and Yamhill-Carlton(OR). Etude also sources Cabernet Sauvignon from the Napa Valley.

About the role

We are currently recruiting for a Part Time Tasting Room Associate at Etude with a background in customer service, a good eye for detail, and truly enjoys fostering a wonderful experience for every guest that visits the property.As a Tasting Room Associate, you will be the main point of contact for our guests, so a polite and friendly demeanor are a must. They must be able to increase sales at the winery site by promoting the winery as a Luxury Winery to on-site visitors as well as host wine tastings and assist in retail operations.

Responsibilities

Set-up and host wine tastings and tours for guests
Act as a backup for other Hospitality Specialists who are conducting tastings and tours
Operate cash registers
Promote wine clubs
Pack wine for retail orders.
Assist in events, private dinners and various site activities
Assist Merchandise Dept. with restocking, inventory and floor upkeep
Provide world class customer service to site visitors
Follow site policies and procedures.
Complete projects and other duties as directed by Retail Sales Manager

About you

Must be 21 years of age
Exemplary customer service skills
Strong presentation skills with the ability to relay their knowledge of wines and wine production
Dynamic communication skills & positive attitude
Must have a clean professional appearance and excel in intercommunications and interactions.
Ability to start a project and carry through to successful implementation
Knowledge of food and wine, the wine industry, Sonoma, Napa and Bay Area restaurants
This position must work weekends (Friday, Saturday and Sunday), some holidays and evenings
Must be able to lift 50 lbs. (a case of wine)
Two years of wine industry/and or tasting room experience highly desirable

What’s in it for you

The opportunity to be bold and make an impact in the world of wine
Access to the world’s most celebrated wines through our employee product allowance
True flexibility in determining how, when and where you work to achieve your potential
Global opportunities across Australia & New Zealand, the US, Asia, UK/Europe
Opportunity to build a career across multiple functions (we’re really good at doing this!)
Structured development programs to support your health, wellbeing and career

Culture

We bring our whole selves, we’re courageous and we deliver together – that’s our DNA. We’re a passionate bunch who enjoy working together, like to have fun and keep things down-to-earth. We’re brave enough and care enough to have the right conversations to get the best outcome and are famous for our can-do attitude. We’re definitely “glass half full” people and see challenges as opportunities and move with pace to achieve our goals.

Inclusion and Diversity

Just like the wide range and variety of brands in our wine portfolio, TWE embraces diversity and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability. If you require any assistance to be included in our process, please contactrecruitment@tweglobal.com, quoting the job title and reference number.

Pay Transparency Disclosure: The base pay range offered for this position is $21 to $26 per hour plus monthly bonus. These figures represent what we reasonably expect to pay for this position, but the actual compensation offered will depend upon numerous job-related factors, including but not limited to candidate qualifications, skills, experience, education, location, and alignment with market data. Our expectation is that the incumbent will work out of Napa, CA. If the incumbent works out of another location, the wage rate may fall above or below this range. Treasury reserves the right to modify the range in the future.

Seniority level