Part Time Seaonal Client Associate - Corte Madera

tcbrands; Corte Madera (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

TravisMathew seeks a Client Associate to uphold a premier in-store sales and service experience. You will promote sales culture, connect with clients, and drive repeat business while maintaining expert knowledge of seasonal apparel.

You’ll participate in events, CRM activities, and team initiatives, adhering to service standards and store policies in a dynamic retail environment. Ability to work non-traditional hours is required.

Qualifications

• Provide approachable, efficient sales and service on the floor.
• Engage with clients to build repeat business.
• Maintain knowledge of apparel each season, including fit, fabric and use.
• Participate in-store events, marketing, and CRM to drive repeat business.
• Follow client service standards and policies.
• Create welcoming environment for in-store guests.
• Support teamwork and productivity.
• Keep store clean and organized.

Responsibilities

• Deliver excellent service on the floor to meet sales goals.
• Build relationships with clients to drive repeat visits and sales.
• Stay informed about seasonal apparel details (fit, fabric, use).
• Assist in-store events and CRM activities to promote repeat business.
• Adhere to company service standards and policies.
• Foster a friendly, inviting store atmosphere for guests.
• Collaborate with team to maintain productivity.
• Maintain front-of-house and stock area cleanliness.

Skills

MS Office

POS Systems

Communication skills

Decision making

Job description

TravisMathew is a premium apparel brand that exists because we seized an opportunity-and we're inviting you to take yours. Back in 2007, we saw there weren't many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life-plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.

The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.

ROLES AND RESPONSIBILITIES

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Proficient in Microsoft Applications
• Proficient in point-of-sale (POS) systems
• Strong written and verbal communication skills
• Ability to make decisions independently, or upscale when applicable
• Ability to work non-traditional hours; weekends, evenings and holidays

EDUCATION AND EXPERIENCE

Minimum 1-year experience in a client services related capacity

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

Work is performed in a retail environment / store. Walk, sit, stand, bend, reach and move continually during working hours

18.20 - 19.10 - 20.00 USD Hourly

TravisMathew is an Equal Employment Opportunity