Seasonal Store Lead: Rentals & Guest Experience

Vail Resorts; Breckenridge (CO); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Ski/mountain passes for employees

Employee discounts on lodging, gear, &

401(k) retirement plan

Employee assistance program

Training and development

Referral program

Job summary

Vail Resorts in Breckenridge, CO is seeking an Assistant Store Manager - Rental Delivery for the winter season. You will lead daily operations, schedule staff, and act as manager-on-duty when the Store Manager is away, ensuring excellent guest service in our rental store.

You will train team members on POS, product knowledge, loss prevention, and customer engagement while maintaining records and staying current on offerings. Competitive pay and growth opportunities await.

Qualifications

• Retail supervisor experience required, ski industry preferred.
• Guest service experience and leadership ability required.
• Ability to manage fast-paced retail operations and multitask.

Responsibilities

• Lead daily operations, scheduling and payroll; act as manager-on-duty in the absence of a Store Manager.
• Maintain store records, sales metrics, and inventory; oversee equipment rentals if applicable.
• Train employees in POS operation, product knowledge, guest service, and loss prevention policies.
• Monitor team performance, provide feedback, recognition or corrective action as needed.
• Maintain up-to-date product knowledge and deliver excellent customer service.
• Participate in leadership discussions and drive continuous improvement initiatives.
• Support merchandising and rentals as needed.

Skills

Retail supervision

Guest service

Staff training

Payroll & scheduling

Budget awareness

Education

High School Diploma or GED

Job description

Vail Resorts in Breckenridge, CO is seeking an Assistant Store Manager - Rental Delivery for the winter season. You will lead daily operations, schedule staff, and act as manager-on-duty when the Store Manager is away, ensuring excellent guest service in our rental store.

You will train team members on POS, product knowledge, loss prevention, and customer engagement while maintaining records and staying current on offerings. Competitive pay and growth opportunities await.