Mountain Gear Rental Associate: Ski & Guest Service

Vail Resorts; Breckenridge (CO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Ski passes

Employee discounts

401(k) Retirement Plan

Employee Assistance Program

Training and development

Referral Program

Job summary

Vail Resorts in Breckenridge, CO is hiring for Rental Associates to provide excellent guest service at our retail shops, help guests size and fit equipment, and explain rental procedures and safety.

Flexibility is required with nights, holidays and weekends; the role supports multiple departments and offers winter seasonal employment with full-time and part-time hours. Starting wage is $20 per hour, with growth through training and on-site collaboration.

Qualifications

• Ability to work a flexible schedule; including nights, holidays and weekends
• Commitment to exceptional Customer Service
• Maintain a working knowledge of products and trends within the industry
• Ability to stand and move in an active, team-oriented environment for extended periods
• Must be able to communicate fluently in English

Responsibilities

• Provide excellent guest service at one of our retail shops
• Fit guests with equipment - we'll train you!
• Explain to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental including length of rental and return options
• Work together with teammates to maintain safety standard
• May include other duties such as cashiering, retail sales
• Other duties as assigned

Skills

Customer service

Teamwork

Communication

English fluency

Job description

Vail Resorts in Breckenridge, CO is hiring for Rental Associates to provide excellent guest service at our retail shops, help guests size and fit equipment, and explain rental procedures and safety.

Flexibility is required with nights, holidays and weekends; the role supports multiple departments and offers winter seasonal employment with full-time and part-time hours. Starting wage is $20 per hour, with growth through training and on-site collaboration.