Seasonal Store Associate: Fast Checkout & Customer Care

Michaels Stores; Aurora (CO); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

401k match

Employee discounts

Medical coverage

Dental coverage

Vision coverage

Telemedicine

FSAs

Tuition assistance

Adoption assistance

Commuter benefits

Partner discounts

Job summary

The Michaels Companies Inc. in Aurora, CO is hiring a Store Team Member to deliver friendly customer service, help customers find products, and ensure a fast checkout experience.

You will participate in unloading trucks, stocking shelves, and maintaining store recovery to keep the store well merchandised. This role supports Omni channel tasks like Buy Online Pickup in Store and Ship From Store, plus participating in rewards and private label credit card enrollments.

Qualifications

• Retail and/or customer service experience preferred.
• Must be at least sixteen years old.
• Able to stand for long periods and lift boxes.

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide a fast and friendly checkout with cash handling to standards
• Engage customers in the Rewards program and Private Label Credit Card enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in truck unload, stocking, and planogram (POGs) processes
• Responsible for merchandise recovery and maintenance including returns/go back
• Perform Store In Stock Optimization (SISO) and AD set duties
• Support shrink and safety programs
• Adhere to SOPs and Company policies
• Interact with others positively; be a role model for the team
• Cross trained in Custom Framing selling and production
• Other duties as assigned

Skills

Retail experience

Customer service

Job description

The Michaels Companies Inc. in Aurora, CO is hiring a Store Team Member to deliver friendly customer service, help customers find products, and ensure a fast checkout experience.

You will participate in unloading trucks, stocking shelves, and maintaining store recovery to keep the store well merchandised. This role supports Omni channel tasks like Buy Online Pickup in Store and Ship From Store, plus participating in rewards and private label credit card enrollments.