Seasonal Retail Associate - Fast Checkout & Customer Help

Michaels; Littleton (CO); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Employee discounts

401(k) matching

Medical coverage

Tuition assistance

Commuter benefits

Job summary

Michaels in Littleton, CO is seeking a Store Associate to assist customers, ensure a fast checkout experience, and support truck unloading, stocking, and merchandise presentation. The role emphasizes friendly service and adherence to store standards in a climate-controlled public setting.

The position involves omni-channel duties (BOPIS, SFS), rewards enrollment, and training in Custom Framing. It requires standing for long periods and occasional evenings or weekends.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide them with solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in the truck unload, stocking, and planogram (POGs) processes.
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members.
• Cross trained in Custom Framing selling and production.

Skills

Customer service

Job description

Michaels in Littleton, CO is seeking a Store Associate to assist customers, ensure a fast checkout experience, and support truck unloading, stocking, and merchandise presentation. The role emphasizes friendly service and adherence to store standards in a climate-controlled public setting.

The position involves omni-channel duties (BOPIS, SFS), rewards enrollment, and training in Custom Framing. It requires standing for long periods and occasional evenings or weekends.