Seasonal Skincare Ambassador — Elevate Customer Experience

Lush Fresh Handmade Cosmetics North America; Arlington (VA); On-site; USD 20,000 - 28,000; Part time

Job summary

Lush Fresh Handmade Cosmetics North America is seeking Seasonal Ambassadors who excel in product knowledge, customer consultations, and demonstrations. You will drive sales while delivering an exceptional shopping experience and educating customers on our values, including ethical sourcing and vegan/naked packaging.

This contract role offers part-time hours with a dynamic team environment. You will stay current on products, assist in shop operations, and contribute to a welcoming, inclusive

Qualifications

• Excellent customer service skills and ability to deliver world-class experiences.
• Flexibility to adapt to changing store needs and busy periods.
• Knowledge and passion for skincare, natural beauty, and ethical business practices.
• Flexible schedule including evenings, weekends, and holidays.
• Preferred: experience with consultation-based customer service models.
• Preferred: cross-cultural collaboration and DEIB or social justice training.

Responsibilities

• Driving Sales: Utilize StoreForce dashboard results and seek feedback to exceed sales goals.
• Customer Experience: Deliver a world-class experience and identify customer needs through active listening and open-ended questions.
• Building the Brand: Communicate Lush values including fighting animal testing and ethical buying to customers.
• Product Passion: Continuously expand product knowledge to confidently recommend products.

Skills

Excellent customer service skills

Flexibility to adapt

Knowledge and passion for skincare

Flexible schedule

Consultation-based service experience

DEIB or social justice awareness

Job description

Lush Fresh Handmade Cosmetics North America is seeking Seasonal Ambassadors who excel in product knowledge, customer consultations, and demonstrations. You will drive sales while delivering an exceptional shopping experience and educating customers on our values, including ethical sourcing and vegan/naked packaging.

This contract role offers part-time hours with a dynamic team environment. You will stay current on products, assist in shop operations, and contribute to a welcoming, inclusive