Seasonal Ski Resort Delivery Coordinator

Vail Resorts; Stateline (NV); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Ski passes

Discounts on gear

401(k) Retirement Plan

Employee Assistance Program

Training and development

Referral Program

Job summary

Vail Resorts is hiring a Delivery Coordinator for the Winter Seasonal 2026/2027 role. This position centers on coordinating deliveries, confirming reservations, and building delivery schedules with a focus on exceptional guest service and strong communication.

You will work closely with managers to manage contracts, print documents, and ensure accurate details for each delivery while maintaining a positive, customer-focused approach.

Qualifications

• Show ability to adhere to a schedule even with large volume of calls.
• Can adapt to changing situations.
• Can spend long hours on the phone, making and receiving calls.
• Commitment to providing excellent customer service.
• Keen to learn new skills, open-minded.
• Maintain a working knowledge of products and trends within the industry.
• Self-starter able to work with minimal supervision.
• Ability to work a flexible schedule; weekends and holidays required.

Responsibilities

• Act as a Delivery Warehouse supervisor.
• Print contracts for ski and board rental delivery, tech and stage gear for deliveries.
• Contact guests and confirm time, date, place, and body metrics for each guest.
• Answer or return all calls while at the desk.
• Build a schedule for 4 delivery vans based on the reservations and available staff.
• Have fun even in stressful times.
• Assist with Deliveries if needed.
• Other duties as assigned.

Skills

Strong communication

Scheduling

Customer service

Adaptability

Self-starter

Job description

Vail Resorts is hiring a Delivery Coordinator for the Winter Seasonal 2026/2027 role. This position centers on coordinating deliveries, confirming reservations, and building delivery schedules with a focus on exceptional guest service and strong communication.

You will work closely with managers to manage contracts, print documents, and ensure accurate details for each delivery while maintaining a positive, customer-focused approach.