Seasonal Mountain Rental Delivery Coordinator

Vail Resorts; Breckenridge (CO); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Ski/Mountain Perks — Free passes for员工

Free ski lessons for employees

Employee discounts on lodging, food, &

40% retail discounts

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional de

Referral Program

Job summary

Vail Resorts in Colorado is seeking seasonal Rental Delivery team members to provide exceptional guest service for rental deliveries and CRM management. You’ll coordinate delivery schedules, promote delivery rentals, and support diverse guest needs throughout the season.

The role offers full- and part-time hours for winter seasonal 2026/2027, with starting wages of $22.00 to $29.22 per hour and housing not available.

Qualifications

• Excellent communication, organization and administration abilities.
• Proficient in MS Office Products; Excel, Word, Outlook and PowerPoint.
• Previous telephone experience preferred.
• Previous sales or guest service related experience.
• Keen to learn new skills, open-minded.
• Must possess excellent written and oral communication skills.
• Must be highly organized.
• Maintain a working knowledge of products and trends within the industry.
• Must be able to motivate staff members, and be a team player.
• Self-starter able to work with minimal supervision.
• Ability to work a flexible schedule; weekends and holidays required. Required to complete a satisfactory criminal record check

Responsibilities

• Act as the initial resort-based point of contact for rental delivery guests, providing exceptional guest service at all times.
• Coordinate the delivery and retrieval of rental equipment through well maintained and communicated daily team schedules.
• Proactively manage resources to accommodate last-minute service requests effectively
• Assist in all guest and partner service inquiries, maintaining a professional manner at all times, while aiming to achieve service excellence.
• Pro-actively promote and sell delivery rentals while offering exceptional guest service to the needs of our guests.
• Manage and maintain the growth of CRM system
• Demonstrate a commitment to integrity and process excellence as a high-profile ambassador of Vail Resorts.
• Keep current on resort and Vail Resort product/service-related information to ensure timely responses to guest inquiries further enhancing the guest experience.
• Assist in meeting departmental and company objectives.
• Be responsible for accurate daily cash-outs.
• Present a professional appearance and adhere to the Vail Resorts grooming policy at all times when on duty.
• Perform other duties as assigned by the manager on duty.
• Act as manager on duty when scheduled.
• We are a company that works together and throughout the season you may be required to assist other departments as needed
• Maintain a high standard of service and presentation at all times.

Skills

Communication

Organization

MS Office

Excel

Word

Outlook

PowerPoint

Phone experience

Sales/Guest service

Team player

Self-starter

Flexible schedule

Tools

MS Office Suite

Excel

Word

Outlook

PowerPoint

Job description

Vail Resorts in Colorado is seeking seasonal Rental Delivery team members to provide exceptional guest service for rental deliveries and CRM management. You’ll coordinate delivery schedules, promote delivery rentals, and support diverse guest needs throughout the season.

The role offers full- and part-time hours for winter seasonal 2026/2027, with starting wages of $22.00 to $29.22 per hour and housing not available.