Seasonal Delivery & Guest Services Coordinator

Vail Resorts; Colorado; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free employee passes

Discounted lift tickets for friends &

Free ski lessons

40% retail discounts

401(k) Retirement Plan

Employee Assistance Program

Training and development

Job summary

Vail Resorts is hiring for winter seasonal roles, including Delivery Coordinator for Epic Mountain Rentals Delivery. You will coordinate reservations, build delivery schedules, and ensure guest satisfaction with clear communication.

The role emphasizes planning, organization, and teamwork, with wage details and housing availability noted. Growth through Epic Service and wellness benefits are highlighted.

Qualifications

• Excellent oral and written communication
• Strong organizational skills
• Ability to work in a team and independently
• Proficient with MS Office products

Responsibilities

• Review and manage reservations promptly and accurately
• Create delivery schedules based on reservations and staff availability
• Deliver exceptional guest service with professionalism
• Respond to guest inquiries via phone and email
• Maintain knowledge of products and industry trends to assist gear selection
• Balance guest assistance with ski teching and coordinator tasks
• Perform other duties as assigned

Skills

Communication skills

Organizational skills

Teamwork

MS Office

Tools

MS Excel

MS Word

MS PowerPoint

Job description

Vail Resorts is hiring for winter seasonal roles, including Delivery Coordinator for Epic Mountain Rentals Delivery. You will coordinate reservations, build delivery schedules, and ensure guest satisfaction with clear communication.

The role emphasizes planning, organization, and teamwork, with wage details and housing availability noted. Growth through Epic Service and wellness benefits are highlighted.