Seasonal Shuttle Coordinator: Guest Flow & Safety

Insomniac Events; San Bernardino (CA); On-site; USD 22,000 - 34,000; Full time

Job summary

Insomniac Events is seeking a Seasonal Shuttle Coordinator to support Exterior Operations for festival shuttle loading/unloading. Entry-level, show-day focused, with opportunity to gain experience in large-scale event operations.

You will work directly with Headliners, ensuring safe and efficient shuttle flow while delivering friendly service and maintaining a positive environment throughout the event.

Qualifications

• Must be 18 or older.
• Must be able to walk long distances for long periods.
• Must be able to lift 50+ lbs.
• Clean and presentable attire (show blacks).
• Must be motivated with an 'Everything is possible' attitude.
• Must be an active problem solver with urgency for projects large and small.

Responsibilities

• Safely load and unload Headliners on shuttle buses.
• Provide friendly, professional customer service to Headliners.
• Direct Headliners to the correct buses and loading areas.
• Coordinate with Shuttle Leads, bus drivers, security, and Exterior Operations.
• Manage Headliner flow through shuttle areas.
• Monitor shuttle areas and report operational or safety concerns.
• Set up and break down shuttle queue lines, barricades, signage, and shuttle infrastructure.
• Place directional and informational shuttle signs before events.
• Maintain a clean, safe work area.
• Follow safety procedures from Exterior Operations management.
• Assist with other Exterior Operations duties as assigned.

Skills

Long walks

Lift 50+ lbs

Customer service

Problem solving

Energetic attitude

Job description

Insomniac Events is seeking a Seasonal Shuttle Coordinator to support Exterior Operations for festival shuttle loading/unloading. Entry-level, show-day focused, with opportunity to gain experience in large-scale event operations.

You will work directly with Headliners, ensuring safe and efficient shuttle flow while delivering friendly service and maintaining a positive environment throughout the event.