Seasonal Headliner Shuttle Coordinator

Insomniac Music Group; Orlando (FL); On-site; USD 22,000 - 34,000; Full time

Job summary

Insomniac is seeking a Seasonal Shuttle Coordinator to support exterior operations during the festival season in Orlando. You will help safely load and unload guests, maintain a welcoming, high‑energy atmosphere, and keep shuttle areas organized and efficient.

This entry‑level, show‑day role offers hands‑on experience in festival operations, working closely with Headliners, bus drivers, and security. Availability for travel to events during holidays, evenings, weekends is required.

Qualifications

• Must be 18 or older.
• Must be able to walk long distances for long periods of time, constantly moving and on feet.
• Must be able to lift 50+ lbs.
• Clean and presentable attire (show blacks).
• Must be motivated with an “Everything is possible” attitude.
• Must be an active problem solver, instilled with a sense of urgency for projects large and small.

Responsibilities

• Safely and efficiently assist with loading and unloading Headliners on and off shuttle buses.
• Provide friendly, professional, and enthusiastic customer service to Headliners throughout the event.
• Help maintain organized shuttle lines and direct Headliners to the appropriate buses and loading areas.
• Communicate clearly with Shuttle Leads, bus drivers, security, and other members of the Exterior Operations team.
• Assist with managing Headliner flow through shuttle loading and unloading areas.
• Monitor shuttle areas and promptly communicate operational, safety, or Headliner concerns to Exterior Operations team.
• Assist with setting up and breaking down shuttle queue lines, barricades, signage, and other shuttle‑area infrastructure.
• Assist with placing directional and informational shuttle signage in the days leading up to the event.
• Maintain a clean, organized, and safe work area.
• Follow all event safety procedures and instructions provided by Exterior Operations management.
• Remain flexible and assist with other Exterior Operations duties as assigned.

Skills

Walk long distances

Lift 50+ lbs

Customer service

Problem solving

Energetic attitude

Safety awareness

Job description

Insomniac is seeking a Seasonal Shuttle Coordinator to support exterior operations during the festival season in Orlando. You will help safely load and unload guests, maintain a welcoming, high‑energy atmosphere, and keep shuttle areas organized and efficient.

This entry‑level, show‑day role offers hands‑on experience in festival operations, working closely with Headliners, bus drivers, and security. Availability for travel to events during holidays, evenings, weekends is required.