Seasonal Show Ambassador: Guest Experience Performer

Museum of Ice Cream

Ohio

On-site

USD 20,000 - 29,000

Full time

5 days ago

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Benefits offered by this job

Performance bonus

EAP

401(k)

Employee of the month

Career growth

Snacks & ice cream

Team outings

Annual review bonus

Pinkball event

Free admission

Free tickets quarterly

Ticket discounts

Retail discounts

Flex day

Job summary

Museum of Ice Cream in the United States seeks a Show Ambassador to create magical guest experiences through dynamic performances, engagement, and high-energy interaction. You will support retail and bar operations, assist with VIP and special events, and collaborate with Service and Show Teams to deliver a cohesive guest journey.

The role emphasizes customer service, teamwork, and the ability to move between demonstrations, sales, and operations.

Qualifications

18 years or older.
Ability to work an 8 hour shift on at least (2) of these days: Friday, Saturday, Sunday consistently.
English proficiency is required for effective communication in the role.
Standing and walking on your feet for long periods of time, up to 8 hours.
Team work and ability to effectively function in a high energy environment.
Bend/lift heavy objects of up to 40 pounds.

Responsibilities

Guest Engagement & Performance: use guides and performances to bring exhibits to life.
Sales Across Key Areas: support sales in retail shop, bar and/or buffet, and tickets.
Ice Cream & Treat Delivery: assist in delivering treats to guests quickly.
Hospitality & Service: provide positive guest support throughout the experience.
Event & VIP Setup: assist with performances for events and VIP guests.
Collaboration: work with Service and Show Teams for a cohesive guest experience.
Setup, Clean-Up & Maintenance: keep museum clean and welcoming.
Perform Other Duties as assigned by management.