Seasonal Shift Leader — Ski & Snowboard Rentals

Ski Butlers; Ketchum (ID); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Sun Valley Ski Pass — Full Time

Employee pass (Alterra AMC)

Resort access discounts

Discounted Ikon Pass

401K benefit and match

Seasonal bonuses

Job summary

Ski Butlers seeks a Season Team Leader to oversee daily operations in Sun Valley. You will manage opening/closing, lead shift meetings, coordinate routes, and handle customer inquiries with a high standard of service. Weekend and holiday work are expected, and a valid driver’s license is required.

Experience in hospitality is preferred but not required, and you can contribute to a collaborative, fun work culture while supporting delivery and service teams during seasonal peaks.

Qualifications

• Weekend and holiday availability.
• Valid Driver's License required.
• Hospitality experience preferred, not required.

Responsibilities

• Open and close the shop daily.
• Lead pre- and post-shift meetings and communicate expectations.
• Plan delivery routes and support calls for shifts.
• Respond to customer inquiries via phone, text, email, and voicemails.
• Dispatch technicians for calls and ensure brand standards.

Skills

Team leadership

Customer service

Shift management

Communication

Job description

Ski Butlers seeks a Season Team Leader to oversee daily operations in Sun Valley. You will manage opening/closing, lead shift meetings, coordinate routes, and handle customer inquiries with a high standard of service. Weekend and holiday work are expected, and a valid driver’s license is required.

Experience in hospitality is preferred but not required, and you can contribute to a collaborative, fun work culture while supporting delivery and service teams during seasonal peaks.