Seasonal Ski Rental Delivery Lead

Alterra Mountain Company; Big Sky (MT); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Free Alterra Mountain Company Employee

Unlimited access to Alterra resorts

Discounts on Ikon Pass

Free Big Sky Resort Ski Pass

Discounts on equipment

401K benefit and match

Apex-MEC health plan

Employee assistance programs

Job summary

Ski Butlers in Big Sky, Montana is seeking a Team Leader - Rental Delivery for the winter season. This role oversees daily operations and guest service while leading by example.

You will manage opening/closing, schedule shifts, plan routes, and coordinate deliveries with a focus on customer satisfaction. No prior experience is required, and weekend/holiday work is expected. Base pay is $20/hour with generous tips and seasonal opportunities.

Qualifications

• Seasonal, full- and part-time roles available.
• Pay: $20/hour base wage, plus generous tips.
• Weekend and holiday work required.
• No previous experience required.
• Shift structure: morning and evening shifts.

Responsibilities

• Opening and closing the shop daily.
• Pre and post shift team meetings to align on expectations.
• Plan delivery routes and support calls for current and upcoming shift.
• Respond to customer inquiries via phone, text, email, and voicemails promptly.
• Dispatch ski technicians for reactive support.
• Maintain brand standards (uniforms, vans, equipment, shop cleanliness).
• Prepare the next shift for success.
• Upsell to guests during predelivery communications.

Job description

Ski Butlers in Big Sky, Montana is seeking a Team Leader - Rental Delivery for the winter season. This role oversees daily operations and guest service while leading by example.

You will manage opening/closing, schedule shifts, plan routes, and coordinate deliveries with a focus on customer satisfaction. No prior experience is required, and weekend/holiday work is expected. Base pay is $20/hour with generous tips and seasonal opportunities.