Winter Seasonal Shift Lead - Ski Equipment Delivery

Ski Butlers; Park City (UT); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Employee Pass

Unlimited resort access

Ikon Pass discount

Epic Local Merchant Pass

Brand discounts

Equipment discounts

401K plan

Health plan

Employee assistance

Job summary

Ski Butlers in Park City, Utah is seeking a Winter Seasonal Team Leader (Shift Manager). Lead day-to-day operations, uphold service standards, and coordinate delivery routes and guest communications during morning and evening shifts.

This seasonal role emphasizes teamwork, personalized service, and efficient shop management in a fast-paced environment. Open to motivated individuals with strong leadership and customer-service skills.

Qualifications

• This role requires professionalism, attention to detail, teamwork, and warm, personalized service in every interaction.
• No previous experience required.

Responsibilities

• Open and close the shop daily.
• Lead pre and post shift team meetings to set expectations.
• Plan delivery routes and support calls for current/upcoming shifts.
• Respond to customer inquiries via phone, text, email, or voicemail.
• Dispatch ski technicians on reactive support calls.
• Maintain brand standards (uniforms, vans, equipment, shop cleanliness).
• Prepare the next shift for success.
• Upsell to guests via calls/texts during predelivery communications.

Skills

Professionalism

Attention to detail

Teamwork

Customer service

Job description

Ski Butlers in Park City, Utah is seeking a Winter Seasonal Team Leader (Shift Manager). Lead day-to-day operations, uphold service standards, and coordinate delivery routes and guest communications during morning and evening shifts.

This seasonal role emphasizes teamwork, personalized service, and efficient shop management in a fast-paced environment. Open to motivated individuals with strong leadership and customer-service skills.