Seasonal Service Specialist — Fast Checkout & Help

Michaels Stores; Silverdale (WA); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Flexible spending accounts

Job summary

Michaels Stores in Silverdale, WA is seeking a Store Associate to deliver friendly customer service, help customers locate products, and ensure a fast checkout experience. You will participate in truck unloading, stocking, and planogram activities, while supporting omni-channel processes like BOPIS and SFS.

The role involves maintaining in-stock conditions, aiding with store recovery, and cross-training in framing services.

Qualifications

• Retail and/or customer service experience preferred

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide fast, friendly checkout experience; execute cash handling to standards
• Engage customers on rewards programs and Private Label Credit Cards; enroll customers
• Assist with omni-channel processes (BOPIS, SFS)
• Participate in truck unload, stocking, and planogram processes
• Maintain store recovery; manage returns/go-backs
• Support in-store merchandising and In Stock Optimization activities
• Assist with shrink and safety programs
• Adhere to SOPs and company policies
• Cross trained in framing selling and production

Skills

Customer service

Cash handling

Job description

Michaels Stores in Silverdale, WA is seeking a Store Associate to deliver friendly customer service, help customers locate products, and ensure a fast checkout experience. You will participate in truck unloading, stocking, and planogram activities, while supporting omni-channel processes like BOPIS and SFS.

The role involves maintaining in-stock conditions, aiding with store recovery, and cross-training in framing services.