Seasonal Service Specialist—BOPS & Guest Experience

Bloomingdale's; Skokie (IL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Performance bonus opportunities

Merchandise discounts

Inclusive environment

Employee Assistance Program

Job summary

Bloomingdale's is seeking a B-Helpful Professional to serve as a go-to resource for customers and associates, delivering a fast, friendly in-store experience. You will manage an in-store service hub, assist with Buy Online Pick-up in Store orders, process easy returns, share tourism information, and help book in-store services.

The role emphasizes speed, teamwork, and a collaborative spirit to make shopping easy and enjoyable for guests.

Qualifications

• High School Diploma or equivalent encouraged to apply.
• No experience required.
• Strong interpersonal skills with diverse customers and peers.
• Resourceful and able to adapt quickly to changing priorities.
• Flexible schedule including day, evening, weekends and holidays.

Responsibilities

• Greet and engage all customers to create a friendly interaction.
• Proficient with technology and in-store systems.
• Support merchandising and operational requirements of the role.

Skills

Customer service

Communication

Teamwork

Adaptability

Tech-savvy

Education

High School Diploma or equivalent

Job description

Bloomingdale's is seeking a B-Helpful Professional to serve as a go-to resource for customers and associates, delivering a fast, friendly in-store experience. You will manage an in-store service hub, assist with Buy Online Pick-up in Store orders, process easy returns, share tourism information, and help book in-store services.

The role emphasizes speed, teamwork, and a collaborative spirit to make shopping easy and enjoyable for guests.