In-Store Service & Experience Specialist

Bloomingdale's; Willow Grove (PA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Performance bonus

Referral bonus

Merchandise discounts

Inclusive work environment

Employee assistance program

Job summary

Bloomingdale's seeks a highly energetic B-Helpful Professional to serve as the go-to resource for customers and associates in-store. You will manage the service hub, assist with Buy Online Pick-up in Store (BOPS), returns, tourism information, and booking of in-store services to ensure a seamless shopping experience.

Ideal candidates bring a friendly demeanor, comfort with technology, and a teamwork mindset.

Qualifications

• High School Diploma or equivalent is encouraged to apply.
• No experience required.
• Strong interpersonal skills with ability to communicate with diverse customers and peers.
• Resourceful and able to adapt quickly to changing priorities.
• Resourceful self-starter, works well independently and in a team, adaptable to schedule changes.
• Ability to work a flexible retail schedule, including day, evening, weekends, and holidays.

Responsibilities

• Create an in-store, easy, seamless and fun experience through greeting and engaging customers with friendly interactions.
• Be proficient with technology and handheld devices used in-store.
• Support merchandising and operational requirements of the role.

Education

High School Diploma or equivalent

Job description

Bloomingdale's seeks a highly energetic B-Helpful Professional to serve as the go-to resource for customers and associates in-store. You will manage the service hub, assist with Buy Online Pick-up in Store (BOPS), returns, tourism information, and booking of in-store services to ensure a seamless shopping experience.

Ideal candidates bring a friendly demeanor, comfort with technology, and a teamwork mindset.