Seasonal Customer Experience Specialist

Bloomingdale's; New York (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Performance and referral bonuses

Merchandise discounts

Inclusive, challenging work环境

Empowerment to perform impactful work

Employee Assistance Program

Colleague Resource Groups

Job summary

Bloomingdale's is seeking a B-Helpful Professional to serve as a go-to resource for customers and colleagues across the store. You will manage an in-store service hub, enable quick BOPS processing, facilitate easy returns, and assist with tourism information and appointment bookings for in-store services.

The role emphasizes a friendly, fast, and detailed approach, with flexibility to work a retail schedule including days, evenings, weekends, and holidays. No prior experience is required.

Qualifications

• High School Diploma or equivalent required or encouraged to apply.
• Strong interpersonal and communication skills for diverse customers.
• Ability to adapt to changing priorities and schedules.

Responsibilities

• Create an in-store easy seamless and fun experience through greeting and engaging customers.
• Operate technology, POS systems, and handheld equipment efficiently.
• Support merchandising and operational requirements of the role.

Skills

Strong interpersonal skills

Customer service mindset

Tech savvy

Adaptable

Team player

Education

High School Diploma or equivalent

Tools

Cash register

Handheld devices

Job description

Bloomingdale's is seeking a B-Helpful Professional to serve as a go-to resource for customers and colleagues across the store. You will manage an in-store service hub, enable quick BOPS processing, facilitate easy returns, and assist with tourism information and appointment bookings for in-store services.

The role emphasizes a friendly, fast, and detailed approach, with flexibility to work a retail schedule including days, evenings, weekends, and holidays. No prior experience is required.