In-Store Service Pro - BOPS & Returns Expert

Brobston Group; Glendale (CA); On-site; USD 23,000 - 31,000; Full time

Benefits offered by this job

Performance bonus

Referral bonus

Merchandise discounts

Inclusive work environment

Employee Assistance Program (mental健康)

Job summary

Bloomingdale’s is hiring a B-Helpful Professional to create a quick, seamless shopping experience. You will manage an in-store service hub, assist with Buy Online Pick-up in Store (BOPS), process returns, and provide tourism information and appointment bookings for various services.

Ideal candidates are energetic, detail-oriented, and team players who can work a flexible retail schedule including days, evenings, weekends and holidays.

Qualifications

• Strong interpersonal skills and ability to communicate with diverse customers and peers.
• No experience required; high school diploma or equivalent.
• Comfortable with technology and handling handheld devices and a cash register.

Responsibilities

• Greet and engage customers to create a friendly in-store experience.
• Assist with Buy Online Pick-up in Store (BOPS) and easy returns.
• Provide information and facilitate appointments for in-store services.

Skills

Strong interpersonal skills

Customer service

Adaptability

Education

High School Diploma

Tools

Cash register

Handheld equipment

Job description

Bloomingdale’s is hiring a B-Helpful Professional to create a quick, seamless shopping experience. You will manage an in-store service hub, assist with Buy Online Pick-up in Store (BOPS), process returns, and provide tourism information and appointment bookings for various services.

Ideal candidates are energetic, detail-oriented, and team players who can work a flexible retail schedule including days, evenings, weekends and holidays.