Seasonal Service Lead & Keyholder: Elevate Guest Service

ampersandbrands

Springfield (MO)

On-site

USD 17,000 - 22,000

Part time

4 days ago
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Benefits offered by this job

Employee discount

Job summary

Ampersand Brands' Lolli & Pops in Springfield, MO is seeking a part-time Service Lead/Keyholder to join our candy-loving team. You will be a keyholder and member of the leadership group, helping guests, sharing product knowledge, and leading by example.

Daily duties include monitoring KPI targets, training and motivating team members, assisting with paperwork, ordering and inventory, maintaining visual standards, enforcing policies, and championing the Lolli & Pops brand both inside and outside

Responsibilities

  • Help drive store-level financial and operational results by monitoring KPI targets and taking appropriate action to achieve store targets
  • Keep your team focused on guest engagement, sampling and sharing product knowledge
  • Maximize the overall performance of the team through product knowledge education, coaching selling skills and leading by example
  • Assist in training, developing and motivating team members
  • Assist the Store Manager with paperwork, ordering, inventory management
  • Maintain visual and merchandising standards and ensure store cleanliness
  • Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all team members
  • Be a champion of Lolli & Pops inside and outside of the store
  • Must be able to lift up to 25 pounds

Job description

Ampersand Brands' Lolli & Pops in Springfield, MO is seeking a part-time Service Lead/Keyholder to join our candy-loving team. You will be a keyholder and member of the leadership group, helping guests, sharing product knowledge, and leading by example.

Daily duties include monitoring KPI targets, training and motivating team members, assisting with paperwork, ordering and inventory, maintaining visual standards, enforcing policies, and championing the Lolli & Pops brand both inside and outside

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