Lolli and Pops Seasonal Service Lead

Ampersand Brands, LLC; Springfield (MO); On-site; USD 18,184 - 25,898; Part time

Job summary

Ampersand Brands, LLC in Springfield, MO, is seeking a Lolli & Pops Seasonal Service Lead to join our store leadership team. This part-time role focuses on delivering an inspiring guest experience, driving KPI targets, and modeling exceptional product knowledge.

As a keyholder, you will train and motivate the team, assist with inventory, merchandising, and store operations, and champion our friendly, fast-paced culture. Lift requirement included; hourly pay reflects seasonal needs.

Qualifications

• Must be able to lift up to 25 pounds.
• Part-time role with leadership responsibilities.

Responsibilities

• Help drive store-level financial and operational results by monitoring the store's KPI targets and taking appropriate action to achieve store targets.
• Keep your team focused on guest engagement, sampling, and sharing product knowledge.
• Maximize the overall performance of the team through product knowledge education, coaching selling skills, and leading by example.
• Assist in training, developing, and motivating team members.
• Assist the Store Manager with paperwork, ordering, and inventory management.
• Maintain visual and merchandising standards and ensure store cleanliness.
• Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all team members.
• Be a champion of Lolli & Pops inside and outside of the store.

Skills

Guest engagement

Team leadership

Sales coaching

Staff training

Job description

Lolli and Pops Seasonal Service Lead

Ampersand Brands, LLC – Springfield, Missouri, United States

About this position

About Us

Ampersand Brands is a growing portfolio of beloved confectionery brands, including Hammond’s Candies, the iconic hand‑crafted candy maker, and Lolli & Pops, a premium retail and gifting brand with a national presence. The company is backed by strong growth ambitions, combining innovation, brand storytelling, and operational excellence to expand its reach and solidify its position as a leading player in the U.S. confections industry.

Lolli & Pops Service Lead/Keyholder

Joining our team will be the sweetest decision you'll ever make!

At Lolli & Pops, we believe that candy is so much more than just candy. It has the power to say thank you, I love you, I celebrate you. And at its heart, candy Spreads Joy with Bits of Optimism. We offer an optimistic culture, a fast‑paced work environment, and of course a sweet discount on sweet treats. We consider ourselves a Company of Firsts which means we love giving people their first opportunity at employment, their first key to a store, and even their first store to run on their own. As a part‑time Service Lead, you are a keyholder and member of the leadership team. Our management team leaders are passionate, adaptable go‑getters who care deeply about their team and their community. They ensure that every guest who enters our store has a positive and inspiring experience.

Key Responsibilities

• Help drive store-level financial and operational results by monitoring the store's key performance indicator (KPI) targets and taking appropriate action to achieve store targets.
• Keep your team focused on guest engagement, sampling, and sharing product knowledge.
• Maximize the overall performance of the team through product knowledge education, coaching selling skills, and leading by example.
• Assist in training, developing, and motivating team members.
• Assist the Store Manager with paperwork, ordering, and inventory management.
• Maintain visual and merchandising standards and ensure store cleanliness.
• Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all team members.
• Be a champion of Lolli & Pops inside and outside of the store.

Must be able to lift up to 25 pounds

Pay range for this role is: 16 - 16 USD per hour (Battlefield Mall)