Seasonal Service Associate - Willowbrook

Brobston Group; Wayne (NJ); On-site; USD 19,000 - 25,000; Part time

Job summary

Brobston Group is seeking a Seasonal Service Associate to support customers and store associates as a helpful, go-to resource in the store. You will manage an in-store service hub, assisting with online order pickup, simple returns, tourism information, and appointment bookings.

The role requires strong interpersonal skills, the ability to work on a team, and a flexible retail schedule including evenings, weekends, and holidays. Physical tasks may include standing and lifting up to 25 pounds.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Flexible schedule including evenings, weekends and holidays.
• Ability to stand and walk for extended periods and lift up to 25 pounds.

Responsibilities

• Greet and engage customers with friendly, genuine service.
• Assist with online order pickup, simple returns, tourism information, and service appointments.
• Use technology and participate in merchandising and store operations.
• Work collaboratively to provide a seamless shopping experience.

Skills

Customer service

Interpersonal skills

Communication skills

Teamwork

Adaptability

Flexibility

POS system experience

Retail environment

Education

High School Diploma or equivalent

Tools

POS systems

Register operation

Job description

Summary

The Seasonal Service Associate supports customers and store associates as a helpful, go-to resource throughout the store. This role manages an in-store service hub, assisting with online order pickup, simple returns, tourism information, and appointment bookings.

Responsibilities

• Greet and engage customers with friendly, genuine service.
• Assist with Buy Online Pick-up in Store orders, simple returns, tourism information, and service appointments.
• Use technology and participate in merchandising and store operations.
• Work collaboratively to provide a seamless shopping experience.

Requirements

• High school diploma or equivalent encouraged; no experience required.
• Strong interpersonal and communication skills.
• Resourcefulness, adaptability, and ability to work independently and as part of a team.
• Ability to work a flexible retail schedule, including evenings, weekends, and holidays.
• Ability to stand and walk for extended periods, use computers and registers, and frequently lift or move up to 25 pounds.