Seasonal Service Associate - Willow Grove

Brobston Group; Willow Grove (PA); On-site; USD 17,000 - 21,000; Full time

Job summary

The Seasonal Service Associate role at Brobston Group in Willow Grove, PA, supports customers and store associates across the service hub, handling order pickup, returns, tourism information, and in-store service appointments.

You will greet customers, engage with friendly service, assist with Buy Online Pick-up in Store orders, and help coordinate store operations while adapting to a dynamic retail environment.

Qualifications

• Strong interpersonal and communication skills.
• Able to adapt to changing priorities.
• Willing to work evenings, weekends, and holidays.
• Able to stand and lift up to 25 pounds.

Responsibilities

• Greet and engage customers with friendly, genuine interactions.
• Assist with Buy Online Pick-up in Store orders and process easy returns.
• Provide tourism information and facilitate appointments for in-store services.
• Use technology and participate in merchandising and store operations.

Skills

Interpersonal skills

Communication skills

Adaptability

Team collaboration

Job description

Summary

The Seasonal Service Associate provides customers and store associates with helpful, efficient service throughout the store. The role manages an in-store service hub, supporting order pickup, returns, tourism information, and appointments for in-store services.

Responsibilities

• Greet and engage customers with friendly, genuine interactions.
• Assist with Buy Online Pick-up in Store orders and process easy returns.
• Provide tourism information and facilitate appointments for in-store services.
• Use technology and participate in merchandising and store operations.

Requirements

• Strong interpersonal and communication skills.
• Resourcefulness and ability to adapt to changing priorities.
• Ability to work independently and collaboratively, with a flexible schedule that may include evenings, weekends, and holidays.
• Ability to stand and walk for extended periods and frequently lift or move up to 25 pounds.