Seasonal Sales Support - Spring St

MACKAGE; New York (NY); Vor Ort; USD 21.000 - 30.000; Teilzeit

Zusammenfassung

Mackage, a global outerwear leader, seeks a Seasonal Sales Support in New York. You will assist the team, deliver an exceptional client experience, and uphold brand standards throughout the sales floor.

Responsibilities include greeting customers, processing sales, stocking and merchandising, and supporting daily store operations such as inventory and POS activities. A professional demeanor and 1–2 years in customer service are required.

Qualifikationen

• 1–2 years of experience in a customer service environment.
• Strong interpersonal and communication skills.
• Professional appearance and positive energy.
• Flexibility and adaptability to a fast-paced store.

Aufgaben

• Offer an exceptional client experience at all times and maintain brand standards.
• Promote the brand image in every customer interaction.
• Maintain a strong floor presence to greet customers and mitigate loss.
• Guide customers by providing relevant information to ensure satisfaction.
• Handle customer orders, ringing and processing sales transactions.
• Assist store team and management as needed.
• Uphold store standards and organize back of house and merchandising.
• Support daily store operations including inventory, receiving, labeling, and POS tasks.

Kenntnisse

Customer service

Interpersonal skills

Communication skills

Professional appearance

Customer-focused

Jobbeschreibung

About MACKAGE

Specialists in all-season protection since 1999, Mackage merges the finest, most responsible leathers, down and wools with luxury-forward design, an approach that yields uncompromising construction, enveloping comfort and signature silhouettes.

A global outerwear leader defined by a commitment to exceptional quality, purpose, and performance with a focus on aesthetic innovation.

Mackage is committed to employment equity and invites applications from women, visible minorities, Aboriginal peoples, persons with disabilities, LGBTQ2S+ persons and otherwise marginalized persons.

Seasonal Sales Support

Reporting to the Store Manager, the Seasonal Sales Support provides assistance to the team members and is responsible for all areas listed below. They participate in all the essential duties necessary to the effective day-to-day operation of the store.

What you’ll do :

• Offer an exceptional client experience at all times and maintain the brand standards.
• Promote the brand image, in each customer interaction.
• Always demonstrate a strong presence on the floor to greet all customers and to mitigate loss prevention matters.
• Guide customers by providing relevant information to ensure satisfaction.
• Pleasantly deal with customers and handle the customers’ orders by capturing customer information, ringing and processing sales transactions.
• Provide assistance to all team members and the management team.
• Upkeep store standards and maintain merchandising within the sales floor in addition to the organization of back of house.
• Participate in the daily operations of the store for optimal effectiveness (merchandise reception; labelling, merchandizing, POS operations, inventory management, shipping and receiving packages etc.);
• Always ensure a level of professionalism when answering the store calls.
• Adhere to company policies and procedures at all time.
• Assist with any other related tasks assigned by the immediate supervisor.

What you’ll need:

• 1-2 years’ experience in a customer service environment.
• Customer satisfaction-oriented.
• Professional appearance and positive energy.
• Excellent interpersonal and communication skills.
• Flexibility and adaptability to the ongoing pace of the store.

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