Seasonal Sales Support - Spring St

Mackage; New York (NY); Vor Ort; USD 19.000 - 28.000; Vollzeit

Zusammenfassung

Mackage is seeking a Seasonal Sales Support to join its boutique team. You will report to the Store Manager and help deliver an exceptional client experience while upholding brand standards.

Responsibilities include greeting customers, processing sales, aiding teammates, maintaining merchandising, and supporting daily store operations such as inventory and POS tasks. A professional appearance and strong communication skills are essential.

Qualifikationen

• 1-2 years experience in a customer service environment.
• Demonstrates customer satisfaction orientation.
• Professional appearance and positive energy.
• Excellent interpersonal and communication skills.
• Flexibility and adaptability to the store pace.

Aufgaben

• Offer an exceptional client experience and uphold brand standards.
• Promote the brand image in every customer interaction.
• Maintain a strong floor presence to greet customers and support loss prevention.
• Guide customers by providing information to ensure satisfaction.
• Process sales, capture customer information, and complete transactions.
• Assist team members and management as needed.
• Uphold store standards and merchandising, including back-of-house organization.
• Support daily store operations: receiving, labeling, merchandising, POS, inventory, shipping/receiving.
• Maintain professionalism when answering store calls and adhere to company policies.
• Assist with other tasks assigned by the supervisor.

Kenntnisse

Customer service

Interpersonal skills

Communication skills

Flexibility

Jobbeschreibung

About MACKAGE

Specialists in all-season protection since 1999, Mackage merges the finest, most responsible leathers, down and wools with luxury-forward design, an approach that yields uncompromising construction, enveloping comfort and signature silhouettes. A global outerwear leader defined by a commitment to exceptional quality, purpose, and performance with a focus on aesthetic innovation. Mackage is committed to employment equity and invites applications from women, visible minorities, Aboriginal peoples, persons with disabilities, LGBTQ2S+ persons and otherwise marginalized persons.

Seasonal Sales Support

Reporting to the Store Manager, the Seasonal Sales Support provides assistance to the team members and is responsible for all areas listed below. They participate in all the essential duties necessary to the effective day-to-day operation of the store.

What You’ll Do

• Offer an exceptional client experience at all times and maintain the brand standards.
• Promote the brand image, in each customer interaction.
• Always demonstrate a strong presence on the floor to greet all customers and to mitigate loss prevention matters.
• Guide customers by providing relevant information to ensure satisfaction.
• Pleasantly deal with customers and handle the customers’ orders by capturing customer information, ringing and processing sales transactions.
• Provide assistance to all team members and the management team.
• Upkeep store standards and maintain merchandising within the sales floor in addition to the organization of back of house.
• Participate in the daily operations of the store for optimal effectiveness (merchandise reception; labelling, merchandizing, POS operations, inventory management, shipping and receiving packages etc.);
• Always ensure a level of professionalism when answering the store calls.
• Adhere to company policies and procedures at all time.
• Assist with any other related tasks assigned by the immediate supervisor.

What You’ll Need

• 1-2 years’ experience in a customer service environment.
• Customer satisfaction-oriented.
• Professional appearance and positive energy.
• Excellent interpersonal and communication skills.
• Flexibility and adaptability to the ongoing pace of the store.

We want to get to know you #MACKAGE