Seasonal Sales Support | Nashville, TN

David Yurman; Nashville (TN); On-site; USD 42,000 - 48,000; Full time

Job summary

David Yurman in Nashville is seeking seasonal Operations Support to assist Retail Store Operations with administrative and logistical tasks. Roles include full-time and part-time opportunities starting late September 2026 and ending by January 2027, with non-traditional hours, including nights, weekends, and holidays.

Responsibilities include POS sales entry, answering calls, floor assistance, merchandising upkeep, and packaging client orders.

Qualifications

• Minimum 1 year in an operations or customer service role; luxury retail preferred.
• Proficient in Microsoft Excel and Outlook for daily tasks.
• Detail-oriented, adaptable, and able to prioritize in a fast-paced setting.
• Flexibility to work across roles (sales floor, operations, etc.).

Responsibilities

• Enter sales at POS and handle transactions accurately.
• Answer and direct all incoming calls.
• Assist on the sales floor when tasks are complete or to satisfy clients’ needs.
• Maintain visual merchandising and store cleanliness per guidelines.
• Assist with packaging client orders and restocking store supplies.
• Unwrap and examine jewelry as needed and assist with jewelry care.
• Support inventory processes for office, packaging, and stationery items.
• Help with inventory audits and organizing a clean jewelry display area.

Skills

Attention to detail

Customer service

Tools

Microsoft Excel

Outlook

Job description

The Nashville Seasonal Operations Support provides administrative and logistical support for the Retail Store Operations Staff.

Full-time and part-time roles available. The role is expected to start in or around late September 2026 and end by January 2027. Flexibility needed to work non-traditional hours, especially nights, weekends and holidays.

Responsibilities

• Enters sales at POS.
• Answers and properly directs all incoming calls.
• Assists on the sales floor when all tasks are completed or when necessary in order to satisfy clients’ needs.
• Maintains consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times.
• Assists Sales and Operations team wrap client packages.
• Assists Sales and Operations team with the cleaning of client jewelry.
• Assists the Operations team with the restocking of store packaging. (Bags, Boxes, Pouches, Ribbon, Folders).
• Assists the Operations team with the restocking of store stationary. (POS Paper, Repair Forms, Receipt Envelopes).
• Assists the Operations team with the unwrapping of David Yurman Bags for easy access.
• Assists the Operations team with the putting together of DY Pocket Folders.
• Assists Operations team package and ship client packages.
• Assists Operations team in inventorying office supply needs.
• Assists Operations team in inventorying packaging needs.
• Assists Operations team in inventorying stationary needs.
• Assists Operations team identify client jewelry repairs.
• Assists store in maintaining a clean case line.
• Assists Sales and Operations team organize understock.
• Assists Operations team with Inventory Serial Case Audits.
• Ensures organization and cleanliness of jewelry cleaning area.

Qualifications

• Minimum 1 year in an operational role in a customer service environment; luxury retail experience preferred
• Computer skills: Proficient in Microsoft Excel and Outlook
• Ability to be detail-oriented, adapt and prioritize in a fast-paced environment
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations,)

Expected base pay for the role is $20.00 - $23.00/hour.