Seasonal Sales Support | Woodbury Common Premium Outlets

David Yurman; New York (NY); On-site; USD 27,552 - 30,307; Part time

Job summary

A luxury retail brand in New York is seeking Seasonal Sales Support at Woodbury Common Premium Outlets. This entry-level temporary position involves providing administrative and logistical support to the Retail Operations team. Responsibilities include entering sales, assisting customers, and maintaining store standards. Ideal candidates should have customer service experience and be proficient in Microsoft Excel and Outlook. Flexibility to work non-traditional hours is required.

Qualifications

• Minimum 1 year in an operational role in a customer service environment; luxury retail experience preferred.
• Ability to adapt and prioritize in a fast-paced environment.
• Flexibility to work in various roles based on business needs.

Responsibilities

• Enter sales at POS.
• Answer and direct incoming calls.
• Assist on the sales floor to satisfy clients’ needs.
• Maintain visual merchandising and housekeeping standards.
• Assist operations team with various logistical tasks.

Skills

Operational role experience

Customer service skills

Detail-oriented

Flexibility

Proficient in Microsoft Excel

Proficient in Microsoft Outlook

Job description

Seasonal Sales Support | Woodbury Common Premium Outlets

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The Woodbury Common Seasonal Operations Support provides administrative and logistical support for the Retail Store Operations Staff.

The role is expected to start in or around late November 2025 and end by January 2026. Flexibility needed to work non-traditional hours, especially nights, weekends and holidays.

Responsibilities

• Enters sales at POS.
• Answers and properly directs all incoming calls.
• Assists on the sales floor when all tasks are completed or when necessary in order to satisfy clients’ needs.
• Maintains consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times.
• Assists Sales and Operations team wrap client packages.
• Assists Sales and Operations team with the cleaning of client jewelry.
• Assists the Operations team with the restocking of store packaging. (Bags, Boxes, Pouches, Ribbon, Folders).
• Assists the Operations team with the restocking of store stationary. (POS Paper, Repair Forms, Receipt Envelopes).
• Assists the Operations team with the unwrapping of David Yurman Bags for easy access.
• Assists the Operations team with the putting together of DY Pocket Folders.
• Assists Operations team package and ship client packages.
• Assists Operations team in inventorying office supply needs.
• Assists Operations team in inventorying packaging needs.
• Assists Operations team in inventorying stationary needs.
• Assists Operations team identify client jewelry repairs.
• Assists store in maintaining a clean case line.
• Assists Sales and Operations team organize understock.
• Assists Operations team with Inventory Serial Case Audits.
• Ensures organization and cleanliness of jewelry cleaning area.

Qualifications

• Minimum 1 year in an operational role in a customer service environment; luxury retail experience preferred
• Computer skills: Proficient in Microsoft Excel and Outlook
• Ability to be detail-oriented, adapt and prioritize in a fast-paced environment
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations,).

Expected base pay for the role is $20.00 - $22.00/hour.

Seniority level

Entry level

Employment type

Temporary

Job function

Customer Service

Industries

Retail Luxury Goods and Jewelry