Seasonal Luxury Retail Ops & Sales Support

David Yurman; Florida; On-site; USD 27,552 - 31,684; Part time

Job summary

David Yurman seeks a Worth Ave. Seasonal Operations Support to provide administrative and logistical support for Retail Store Operations. Role runs from late Sept 2026 to Jan 2027 with non-traditional hours, including nights, weekends and holidays.

The position involves assisting the sales floor, maintaining visual standards, packaging/client services, and inventory tasks as part of the operations team.

Qualifications

• Minimum 1 year in an operational role in a customer service environment; luxury retail experience preferred.
• Proficient in Microsoft Excel and Outlook.
• Ability to be detail-oriented, adapt and prioritize in a fast-paced environment.
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations).

Responsibilities

• Enter sales at POS and handle transactions.
• Answer and direct incoming calls.
• Assist on sales floor when tasks are completed or needed to satisfy clients.
• Maintain visual merchandising and cleanliness per guidelines.
• Wrap client packages with Sales and Operations team.
• Clean and maintain jewelry and restock store packaging supplies.
• Inventory office and packaging supplies and stationary items.
• Unwrap and organize DY bags for easy access.
• Prepare DY pocket folders and organize stores.
• Package and ship client orders and support operations team.
• Support inventory serial audits and keep jewelry cleaning area organized.

Skills

Customer service

Excel

Outlook

Attention to detail

Job description

The Worth Ave. Seasonal Operations Support provides administrative and logistical support for the Retail Store Operations Staff.

The role is expected to start in or around late September 2026 and end by January 2027. Flexibility needed to work non-traditional hours, especially nights, weekends and holidays.

Responsibilities

• Enters sales at POS.
• Answers and properly directs all incoming calls.
• Assists on the sales floor when all tasks are completed or when necessary in order to satisfy clients’ needs.
• Maintains consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times.
• Assists Sales and Operations team wrap client packages.
• Assists Sales and Operations team with the cleaning of client jewelry.
• Assists the Operations team with the restocking of store packaging. (Bags, Boxes, Pouches, Ribbon, Folders).
• Assists the Operations team with the restocking of store stationary. (POS Paper, Repair Forms, Receipt Envelopes).
• Assists the Operations team with the unwrapping of David Yurman Bags for easy access.
• Assists the Operations team with the putting together of DY Pocket Folders.
• Assists Operations team package and ship client packages.
• Assists Operations team in inventorying office supply needs.
• Assists Operations team in inventorying packaging needs.
• Assists Operations team in inventorying stationary needs.
• Assists Operations team identify client jewelry repairs.
• Assists store in maintaining a clean case line.
• Assists Sales and Operations team organize understock.
• Assists Operations team with Inventory Serial Case Audits.
• Ensures organization and cleanliness of jewelry cleaning area.

Qualifications

• Minimum 1 year in an operational role in a customer service environment; luxury retail experience preferred
• Computer skills: Proficient in Microsoft Excel and Outlook
• Ability to be detail-oriented, adapt and prioritize in a fast-paced environment
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations,).

Expected base pay for the role is $20.00 - $23.00/hour.