Seasonal Sales Support | SoHo

David Yurman; New York (NY); On-site; USD 27,552 - 33,062; Part time

Job summary

David Yurman is seeking a SoHo Seasonal Operations Support to assist the Retail Store Operations Staff. The role runs from late September 2026 to January 2027 and requires flexibility for nights, weekends, and holidays.

Duties include POS entries, calls, floor support, merchandising, and packaging, with attention to detail and a fast-paced environment. Ideal candidates have at least 1 year in a relevant role, proficiency in Excel and Outlook, and the ability to adapt to various store

Qualifications

• At least 1 year in an operations or customer service role, luxury retail experience preferred.
• Proficient in Microsoft Excel and Outlook.
• Detail-oriented with ability to multitask in a fast-paced environment.
• Willing to work non-traditional hours as needed.

Responsibilities

• Enter sales at POS.
• Answer and direct all incoming calls.
• Assist on the sales floor when needed to satisfy clients’ needs.
• Maintain visual merchandising and housekeeping per guidelines.
• Wrap client packages with Sales and Operations team.
• Assist with cleaning client jewelry.
• Restock store packaging, stationary, and bags.
• Unwrap David Yurman bags for easy access.
• Assemble DY pocket folders.
• Package and ship client packages.
• Inventory office, packaging, and stationary supplies.
• Inventory packaging needs.
• Inventory stationary needs.
• Identify client jewelry repairs and aid in maintaining a clean case line.
• Organize understock and assist with inventory audits.
• Keep jewelry cleaning area organized.

Skills

Customer service

Attention to detail

Adaptability

Flexibility

Tools

Microsoft Excel

Outlook

Job description

The SoHo Seasonal Operations Support provides administrative and logistical support for the Retail Store Operations Staff.

The role is expected to start in or around late September 2026 and end by January 2027. Flexibility needed to work non-traditional hours, especially nights, weekends and holidays.

Responsibilities

• Enters sales at POS.
• Answers and properly directs all incoming calls.
• Assists on the sales floor when all tasks are completed or when necessary in order to satisfy clients’ needs.
• Maintains consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times.
• Assists Sales and Operations team wrap client packages.
• Assists Sales and Operations team with the cleaning of client jewelry.
• Assists the Operations team with the restocking of store packaging. (Bags, Boxes, Pouches, Ribbon, Folders).
• Assists the Operations team with the restocking of store stationary. (POS Paper, Repair Forms, Receipt Envelopes).
• Assists the Operations team with the unwrapping of David Yurman Bags for easy access.
• Assists the Operations team with the putting together of DY Pocket Folders.
• Assists Operations team package and ship client packages.
• Assists Operations team in inventorying office supply needs.
• Assists Operations team in inventorying packaging needs.
• Assists Operations team in inventorying stationary needs.
• Assists Operations team identify client jewelry repairs.Assists store in maintaining a clean case line.
• Assists Sales and Operations team organize understock.
• Assists Operations team with Inventory Serial Case Audits.
• Ensures organization and cleanliness of jewelry cleaning area.

Qualifications

• Minimum 1 year in an operational role in a customer service environment; luxury retail experience preferred
• Computer skills: Proficient in Microsoft Excel and Outlook
• Ability to be detail-oriented, adapt and prioritize in a fast-paced environment
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations,).

Expected base pay for the role is $20.00 - $24.00/hour.