Seasonal Sales Support

Brobston Group LLC; Natick (MA); On-site; USD 21,000 - 30,000; Part time

Job summary

Brobston Group LLC is seeking a Seasonal Sales Support (Operations Professional) to backfill store operations, ensuring accurate inventory, order fulfillment, and careful jewelry handling. You will coordinate with Sales Professionals and management to support sales plans and enhance client experiences.

Ideal candidates have strong analysis, proficiency in Word/Excel, and flexibility to work nights, weekends, and holidays. College degree and GIA coursework are preferred but not required.

Qualifications

• Must have strong analytical and detail orientation.
• Proficient in Word and Excel.
• Authorized to work in the United States.
• Preferred: college degree and GIA coursework or graduate gemologist degree.

Responsibilities

• Perform order fulfillment, shipping, receiving, replenishment and transfers to support store operations.
• Clean and care for jewelry, accept items for repair, and manage merchandise handling per procedures.
• Monitor and reconcile inventory using reports and systems; identify and report discrepancies to management or corporate partners.
• Handle internal and external phone and email correspondence; capture client data and assist in cultivating sales opportunities.
• Partner with Sales Professionals and management to support store sales plans and optimize client service.
• Execute daily operational processes and provide feedback to improve efficiency.

Skills

Analytical skills

Attention to detail

Retail operations

Customer service mindset

Authorization to work in the United St

GIA coursework (preferred)

Education

College degree or equivalent

GIA coursework or Graduate Gemologist degree (preferred)

Tools

Microsoft Word

Excel

Job description

Summary

The Seasonal Sales Support (Operations Professional) provides critical back-of-house support for the store, ensuring efficient order fulfillment, inventory accuracy, and merchandise care. This role partners with Sales Professionals and management to support sales objectives and elevate the in-store client experience. The position executes daily operational tasks and communicates with internal teams and clients to resolve service and inventory needs promptly.

Responsibilities

• Perform order fulfillment, shipping, receiving, replenishment and transfers to support store operations.
• Clean and care for jewelry, accept items for repair, and manage merchandise handling per procedures.
• Monitor and reconcile inventory using reports and systems; identify and report discrepancies to management or corporate partners.
• Handle internal and external phone and email correspondence; capture client data and assist in cultivating sales opportunities.
• Partner with Sales Professionals and management to support store sales plans and optimize client service.
• Execute daily operational processes and provide feedback to improve efficiency.

Requirements

• Strong analytical skills and attention to detail.
• Proficient in Microsoft Word and Excel.
• Ability to work retail store hours, including nights, weekends and holidays.
• Organized, flexible and able to perform varied tasks based on business needs.
• Authorization to work in the United States.
• Preferred: college degree and GIA coursework or graduate gemologist degree.