Seasonal Sales Support

Brobston Group LLC; Cleveland (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Brobston Group LLC in Cleveland, OH is seeking a Seasonal Team Member to support the sales floor during the holiday period, delivering exceptional client experiences and maintaining brand hospitality. You will assist with POS, wrapping, engraving, inventory, and special projects.

The role requires flexible availability including nights, weekends and holidays, strong communication, and the ability to thrive in a fast-paced environment while serving a diverse client base.

Qualifications

• Ability to work nights, weekends and holidays.
• Previous retail or client-facing experience preferred.
• Strong verbal and written communication and client service skills.
• Comfort working in a fast-paced, changing environment with a diverse client base.

Responsibilities

• Warmly welcome and assist clients to create memorable experiences.
• Perform POS functions, box and wrap purchases, replenish supplies, keep areas organized.
• Assist engraving station, manage floor waiting lists, maintain hospitality areas.
• Communicate service or waiting issues to management and support policies.

Skills

Verbal communication

Written communication

Customer service

POS experience

Hospitality

Tools

POS system

Job description

Summary

Seasonal Team Member supporting the sales floor during the holiday period, delivering exceptional client experiences that reflect the brand. Provide hospitality and assist the sales team with point-of-sale transactions, wrapping, and after-sales servicing. Support operational tasks including engraving assistance, inventory work, and special projects as needed.

Responsibilities

• Warmly welcome and assist clients to create memorable, brand-appropriate experiences.
• Perform POS functions, box and wrap purchases, replenish POS and gifting supplies, and keep sales areas organized.
• Assist engraving station, manage floor waiting lists, and maintain hospitality areas.
• Communicate service or waiting-client issues to management and support operational policies and procedures.
• Assist with inventory, special projects, and other store operational tasks.

Requirements

• Ability to work nights, weekends, and holidays.
• Previous retail, luxury retail, or client-facing experience preferred.
• Strong verbal and written communication and client service skills with the ability to prioritize multiple tasks.
• Comfort working in a fast-paced, changing environment and with a diverse client base.
• Authorization to work in the United States.