Seasonal Sales Lead - Flexible Schedule & Team Coach

HOKA; Paramus (NJ); On-site; USD 30,307 - 33,062; Part time

Job summary

HOKA is seeking a Seasonal Sales Team Lead to act as Manager on Duty, opening and closing the store, driving key KPIs, and delivering exceptional customer service. You will lead a team, coach associates, and ensure brand standards across daily operations.

Responsibilities include coaching staff, maximizing sales, maintaining store appearance, and supporting local outreach while ensuring compliance with company policies and procedures.

Qualifications

• Two years retail experience preferred.
• Excellent communication skills and ability to convey the HOKA and Deckers Brands vision, mission, and values to team members and customers.
• Highly motivated team player and self‑starter.
• Ability to prioritize and multi‑task in a fast‑paced environment.

Responsibilities

• Function as the Manager on Duty during your shift and drive key hourly business targets such as sales, conversion, ATV, customer capture, and NPS.
• Ensure and model the highest level of customer service possible, as outlined in the HOKA Expert Service Program.
• Prioritize brand and product knowledge training and share this knowledge in customer interactions.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Empower team members through effective communication and recognition.
• Support community by helping with in-store events and local outreach.
• Assist in store administration and operations, including compliance with policies and procedures.
• Support key initiatives and retail programs that enhance the customer journey.
• Respond to problems or difficult situations with professionalism.
• Think critically to solve problems and approach challenges with agility.

Skills

Customer service

Communication

Team player

Multitasking

Education

High School Diploma or GED

Job description

HOKA is seeking a Seasonal Sales Team Lead to act as Manager on Duty, opening and closing the store, driving key KPIs, and delivering exceptional customer service. You will lead a team, coach associates, and ensure brand standards across daily operations.

Responsibilities include coaching staff, maximizing sales, maintaining store appearance, and supporting local outreach while ensuring compliance with company policies and procedures.