Seasonal Sales & Customer Experience Pro

The TJX Companies, Inc.; Highland Village (TX); In loco; USD 17.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Associate discount

401(k) contributions

401(k) match

Medical/dental/vision

Life insurance

Paid holidays/vacation/sick

Scholarship program

Adoption assistance

Descrizione del lavoro

The TJX Companies, Inc. is seeking a storefront associate to deliver a highly satisfying customer experience and keep the store clean, organized, and welcoming.

You may be cross-trained to support various areas of the store to meet business needs and uphold loss prevention standards. Responsibilities include assisting customers, processing purchases and returns, promoting loyalty programs, and contributing to a positive team culture while adhering to policies and labor laws.

Competenze

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.

Mansioni

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Conoscenze

Customer service

Communication

Organizational skills

Multi-tasking

Adaptability

Retail experience

Descrizione del lavoro

The TJX Companies, Inc. is seeking a storefront associate to deliver a highly satisfying customer experience and keep the store clean, organized, and welcoming.

You may be cross-trained to support various areas of the store to meet business needs and uphold loss prevention standards. Responsibilities include assisting customers, processing purchases and returns, promoting loyalty programs, and contributing to a positive team culture while adhering to policies and labor laws.